Prices
All prices are per day and 2 person (each additional person pays the stated surcharge per day). Accommodation, bed linen, heating, water, gas and electricity, cleaning (including cleaning once flat has been vacated) and all fees and taxes are included in price, except the local tax. The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay (Jan 2024: Euro 3,10 per person and day over 14 years).
Payment
You can pay with cash for amounts under Euro 3.000,00, or by bank transfer
Arrival and departure
Holiday flats and rooms are ready after 14:00 on arrival day. On departure day we ask you to vacate the flat or room by 10:00.
Booking
Please take note: booking is confirmed upon payment of deposit of confirmation (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation. The following cancellation policies also apply:
Cancellation policies in accordance with Art. 1382 ZGB
There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdraw from the contract under the following conditions:
Bookings may be cancelled up to 90 days prior to the set arrival date free of charge. Only the deposit is retained.
In case of cancellations by the guest on or after the 90 days before the agreed arrival day, he is obliged to pay the following cancellation fees:
• Cancellation between 90 days and 30 days before the arrival day: 40 % of the agreed total price
• Cancellation between 30 days and 7 days before the arrival date: 70 % of the agreed total price
• Cancellation less than 7 days before the arrival date: 90 % of the agreed total price
In case of no show or in case of anticipated departure, the total price for the complete stay is charged. The deposit effected in advance will be charged with the cancellation fee.
Please let us know in good time if you have to cancel your holiday.
General
It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).
Mandatory information according to the EU Regulation No. 524/2013 of the European Parliament and Council. Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/ .
Holiday Cancellation Insurance
We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here https://partner.europaeische.at/roter-hahn-en?AGN2=141396614
Guest Pass
Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info
Disclaimer
We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.
Data Protection Obkirch – Gruber Josef holiday farm processes and stores your personal data, which are required for conducting activities. This data processing is carried out as part of the European General Data Protection Regulation. The data are handled confidentially and are not passed on to third parties. Information regarding their use and your rights may be found at privacy.
Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU GDPR)
This declaration concerns all our guests. We are hereby informing you about the type, scope and purpose of data collection and use of your personal data. The person responsible for data processing is: Veronika Gruber, who may be contact by the following means: tel. + 3468302144/0473 787255 email: info@obkirch.it
Pursuant to Art. 13 of the European General Data Protection Regulation, we process the following data:
- your basic data (first name, surname, address, telephone, email, date of birth, place of birth, language etc.)
- data contained in your travel documents and identity cards
- legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)
- our authorised interests (e.g. improving our customer service, also when it comes to direct marketing or our perceived legal interests).
The data are saved, processed and, inasfar as prescribed by law, passed on to third parties (e.g. public authorities, tourist boards) for the purpose of providing our services. Your data are not passed on to third countries. Should you refuse to release basic data, travel document data and bank data, it will not be possible to fulfil the contractual obligations and accommodate you at our establishment. We do not apply profiling and automated decisions.
The legal basis for data processing is the following:
- the fulfillment of our pre-contractual and contractual duties towards you
- your provided consent
- legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)
- our authorised interests (e.g. improving our customer service, also when it comes to direct marketing or our perceived legal interests).
The duration that data are saved is calculated according to the duration of our business relationhip, the consent provided by you, as well as our duties regarding data storage and legal requirements. You can ask for your personal data saved by us to be disclosed free of charge at any time.
As the party concerned, you can also exercise the right to withdrawal, disclosure, deletion, rectification, restriction and transfer of your personal data, as long as no obligation to store them on our part opposes that right.
On exercising your right to withdrawal, all of your data will be irreversibly deleted, as long as no overriding legal requirements are breached.
For further information on your rights as the concerned party, please contact us at
346 8302144/0473 787255. We will be happy to help you.
Guest pass
If you request the issuance of the Guest Pass, we will transmit the personal data to the single coordinating body of the Guest Pass in order to enable its creation and use and to provide the related services. In accordance with the decision of the South Tyrolean state government No. 732/2022, the mobility consortium (VAT no. 02735170215) was appointed as the guest card holder and uniform coordination body, which plays the role of autonomous data controller in the processing of the transmitted data. For more information about the processing to which the data will be subjected, you can write an email to privacy@moko.bz.it. The legal basis for the processing is Article 6 Paragraph 1 Letter b) of the GDPR.
The supervisory authority “Garante per la protezione dei dati personali“ is responsible for complaints: Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, email: garante@gpdp.it. I have read and understood the information.
